On average our clients will receive their order 3 working days after placing their order. Outer lying areas are usually 4-6 working days.

Any issues with any products need to be brought to our attention at time of receiving your order from the courier. 

If your order has already been confirmed please contact the Please email info@salondirect.co.za.

1. Enter your order number here: www.salondirect.co.za/order-tracking

2. Please check your emails for the latest update from bobgo.

3. Alternatively enter your waybill number here: https://track.bobgo.co.za

1. Please call or email Bobgo support if you have already got your shipping confirmation. support@bobgo.co.za / +27 12 940 1060. Make sure your use your waybill number as reference and add the new address.
2. Email info@salondirect.co.za with your order number and new address.

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Depends on how many items you have ordered. Your whole order will arrive at the same time.